Refund policy

90-day money-back guarantee

If you're not happy with Aparthie for any reason, email support@aparthie.com within 90 days of delivery and we'll refund your purchase, even if the bottle is opened or empty.

How to request a refund

Email us your order number and the reason for the request. We'll confirm by email and issue your refund to the original payment method within 5-10 business days of approval.

Damaged or wrong items

If your order arrives damaged or incorrect, email us within 14 days of delivery with a photo and we'll send a replacement or a full refund.

Subscriptions

If you subscribed to refills, you can skip, pause or cancel any time before your next renewal date. Charges already processed for shipped refills follow the same 90-day guarantee.